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Terms of Service

Last updated: December 2, 2025

Welcome to phlock! These Terms of Service ("Terms") govern your access to and use of the phlock mobile application and related services (collectively, the "Service") provided by phlock ("we," "our," or "us"). Please read these Terms carefully before using the Service.

By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Service.

1. Eligibility

You must be at least 13 years old to use the Service. If you are under 18, you represent that you have your parent or guardian's permission to use the Service. By using the Service, you represent and warrant that you meet these eligibility requirements.

You must have a valid Spotify or Apple Music account to use the core features of the Service. Your use of those platforms is subject to their respective terms of service.

2. Account Registration and Security

2.1 Account Creation

To use the Service, you must create an account by authenticating through Spotify, Apple Music, or another supported authentication provider. You agree to provide accurate, current, and complete information during registration.

2.2 Account Security

You are responsible for maintaining the security of your account and any devices used to access the Service. You agree to:

  • Maintain the security of your connected music platform accounts
  • Not share your account access with others
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

2.3 Username Requirements

Your username must be unique and may not:

  • Impersonate another person or entity
  • Contain offensive, vulgar, or inappropriate language
  • Infringe on any trademark or proprietary rights
  • Contain contact information or promotional content

We reserve the right to reclaim or change usernames that violate these requirements.

3. The phlock Service

3.1 Service Description

phlock is a social music sharing platform that allows you to:

  • Select and share one song per day with your followers
  • Build a "phlock" of up to 5 friends whose daily picks form your personalized playlist
  • Discover music curated by people you trust
  • Connect with friends through shared musical taste
  • Track your daily song streak and engagement

3.2 Third-Party Music Services

The Service integrates with third-party music platforms (Spotify, Apple Music). Your use of these platforms through our Service is subject to their terms of service:

We are not responsible for any changes, limitations, or issues with third-party music services that may affect the functionality of phlock.

3.3 Service Availability

We strive to keep the Service available at all times, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

4. User Conduct and Content

4.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Harass, bully, threaten, or intimidate other users
  • Share content that is hateful, discriminatory, or promotes violence
  • Share sexually explicit, pornographic, or obscene content
  • Impersonate any person or entity
  • Spam, advertise, or promote products/services without authorization
  • Collect or harvest user data without consent
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Use automated systems, bots, or scripts to access the Service
  • Reverse engineer, decompile, or disassemble the Service

4.2 User Content

You are responsible for all content you share through the Service, including:

  • Your profile information (name, bio, photo)
  • Messages and comments you send to other users
  • Notes or captions attached to your daily song picks

By posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with the Service.

4.3 Content Moderation

We reserve the right, but are not obligated, to:

  • Remove or disable access to any content that violates these Terms
  • Suspend or terminate accounts that violate these Terms
  • Report illegal activity to law enforcement
  • Cooperate with law enforcement investigations

5. Intellectual Property

5.1 Our Intellectual Property

The Service, including its design, features, and content (excluding user content and third-party music), is owned by phlock and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our intellectual property without our written permission.

5.2 Third-Party Music

All music content accessed through the Service is owned by the respective artists, record labels, and music platforms. We do not claim ownership of any music content. Your access to music content is governed by your subscription to Spotify, Apple Music, or other connected music services.

5.3 Feedback

If you provide us with feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without any obligation to you.

6. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.

7. Termination

7.1 Termination by You

You may delete your account at any time through the app settings. Upon deletion, your profile, song shares, and all associated data will be permanently removed in accordance with our Privacy Policy.

7.2 Termination by Us

We may suspend or terminate your account at any time, with or without cause, and with or without notice, including if:

  • You violate these Terms
  • Your account is used for fraudulent or illegal activity
  • We discontinue the Service
  • Required by law or legal process

7.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination will survive, including intellectual property provisions, disclaimers, limitations of liability, and dispute resolution provisions.

8. Disclaimers

8.1 "As Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

8.2 No Guarantees

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • Any defects will be corrected
  • The Service or servers are free of viruses or harmful components
  • The results of using the Service will meet your expectations
  • Third-party music services will remain available or functional

8.3 Third-Party Content

We are not responsible for the accuracy, completeness, or quality of any third-party content, including music content from Spotify or Apple Music, or content posted by other users.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PHLOCK, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF $100 USD OR THE AMOUNT YOU PAID US, IF ANY, IN THE 12 MONTHS PRIOR TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless phlock and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another person or entity
  • Any content you post or share through the Service

11. Dispute Resolution

11.1 Informal Resolution

Before filing any legal claim, you agree to try to resolve any dispute informally by contacting us at legal@phlock.fm. We will attempt to resolve the dispute informally within 60 days.

11.2 Arbitration Agreement

If we cannot resolve a dispute informally, you and phlock agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules.

The arbitration will be conducted in English, and judgment on the award may be entered in any court having jurisdiction.

11.3 Class Action Waiver

YOU AND PHLOCK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

11.4 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

12. Governing Law

These Terms and your use of the Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

13. Changes to Terms

We may modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms in the app and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms.

If you do not agree to the updated Terms, you must stop using the Service and delete your account.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and phlock regarding the Service and supersede all prior agreements.

14.2 Severability

If any provision of these Terms is found to be unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

14.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or internet or infrastructure failures.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@phlock.fm

General Inquiries: hello@phlock.fm